By Emily Lundquist
flickr/Administrador Galeria Uninter
Ten dollars a month is a small price to pay for practically every piece of recorded music except The Beatles. Which is why, late last year, I signed up for Spotify. Only two months in, however, I was out, and feeling like I'd been ripped off. Turns out I'm not the only one.
A little background: Spotify Premium, the ad-free and mobile subscription arm of the streaming music service, has been available in the U.S. since 2011, and has over 5 million global users. All the kinks have surely been worked out, right? Not quite. When I signed up in December I was charged $9.99, the price for a month of service. The next day, my credit card was charged another $9.99. That's when the trouble began.More »